A model for planning, implementing and following the customer relationship management's...

Study of the customer relationship management CRM and proposal of solutions for a...

Metaheuristic algorithm for search of the flotatíon bottleneck in permutational flow...

An educative content structure model for interactive television

Evaluation of models and proposal of method for representing the product vision in...

Horizontal storage of raw material: a case study in a company of automotive segm...

Application of neural network models in macroeconomic scenarios building and an...

Information systems in the administration companies : rising of the use of the systems...

Strategic management of information in small companies: comparative study of cases...

Two-value method for subjective measurements