Quality assessment firefighter public services: study in 9º Department fire of Ribeirao...

Proposal of a supply risk classify method based on the application of fuzzy techniques...

Use of performance indicators in Brazilian construction firms: diagnoses and orientations...

Study of the customer relationship management CRM and proposal of solutions for a...

Performance measurement to production management in a supply chain scenario

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Six sigma programs: dificulties in implementation: studies of cases in companies...

Proposal of a hybrid group decision-making model based on dual hesitant fuzzy theory...

Comparing fuzzy techniques for group decision making in supplier selection

Proposal of the system performance measurement for industrial clusters of small and...