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Doctoral Thesis
DOI
10.11606/T.3.2007.tde-10092007-113414
Document
Author
Full name
Joyce Martins Mendes
E-mail
Institute/School/College
Knowledge Area
Date of Defense
Published
São Paulo, 2007
Supervisor
Committee
Spina, Edison (President)
Andrade, Marco Túlio Carvalho de
Barco, Luiz
Corrêa, Pedro Luiz Pizzigatti
Giacomini, Renato Camargo
Title in Portuguese
Avaliação de serviços convergentes em ambientes heterogêneos.
Keywords in Portuguese
Engenharia de sistemas
Fatores humanos
Interface homem-computador
ISO 13407
Abstract in Portuguese
Este trabalho propõe um modelo de avaliação da aceitabilidade de produtos, incluindo serviços, softwares, equipamentos e modelos de negócio além de um método de aplicação na avaliação de serviços convergentes em ambientes de redes heterogêneas aplicado diretamente aos usuários potenciais.Este modelo permite ainda atingir uma amostragem significativa de usuários com expressiva diversidade cultural de maneira concisa e eficaz, com baixo custo através da utilização da Web.
Title in English
Convergent services evaluation in heterogeneous environment.
Keywords in English
Human-computer interaction
Humans factors
ISO 13407
System engineering
Abstract in English
This work proposes a products acceptability evaluation model, including services, software, equipments and business models, besides an application method for convergent services evaluation in heterogeneous networks environments, applied directly to the potential users. This model allows, yet, reach an users' significant sampling with an expressive cultural diversity in a concise and effective way, with low cost through the Web utilization.
 
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Tese_Joyce.pdf (5.52 Mbytes)
Publishing Date
2007-09-14
 
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