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Master's Dissertation
DOI
https://doi.org/10.11606/D.45.2000.tde-20210729-115930
Document
Author
Full name
Mary Yorinori
E-mail
Institute/School/College
Knowledge Area
Date of Defense
Published
São Paulo, 2000
Supervisor
Title in Portuguese
Sistema tutores inteligentes e sua aplicação em empresas
Keywords in Portuguese
Ensino Por Computador
Inteligência Artificial
Abstract in Portuguese
Com a finalidade de superar as limitações impostas pelos métodos tradicionais de ensino, os STIs surgiram no meio acadêmico e mostraram-se capazes de oferecer instruções de maneira semelhante a um instrutor humano. Na última década, passaram a ser utilizados para treinamento de funcionários em empresas, como forma de proporcionar o conhecimento e as habilidades necessárias ao aperfeiçoamento profissional. A crescente demanda por formas cada vez mais eficientes de treinamento tem favorecido a entrada dos STIs neste meio, levando à busca por metodologias e ferramentas de autoria que visam facilitar o desenvolvimento destes sistemas. Neste trabalho apresentamos o nosso estudo sobre os aspectos mais importantes a serem considerados no desenvolvimento de STIs, tais como usabilidade, independência de domínio, múltiplas estratégias de ensino, reusabilidade e interoperabilidade. Em seguida apresentamos alguns sistemas existentes e identificamos áreas de aplicação dentro de empresas. Questões sobre a avaliação de STIs e de ferramentas de desenvolvimento são abordadas de maneira a apontar alguns parâmetros considerados na determinação de sua eficiência. Embora os métodos de avaliação não sigam padrões determinados, de uma maneira geral, seus resultados permitem avaliar tanto odesempenho do sistema no ensino quanto a eficiência das ferramentas de desenvolvimento
Title in English
not available
Abstract in English
Whith the purpose of overcoming the limitation imposed by traditional training methods, ITSs emerged in the academic environment and showed their ability to teach in a way similar to human instructors. In the last decade, they had been used for in-company employee training as a means to provide knowledge and skills required on the job. The increasing need for more efficient methods of training contributed for placing ITSs in the business environment, which has lead to the search for methodologies and authoring tools which make system development easier. In this study, we present our research on the most important aspects to be considered in ITSs' development, such as usability,, domain independence, multiple teaching strategies, reusability and interoperability. Afterwards, we present some existing systems and identify application areas inside companies. Issues about ITSs' and development tools' evolution are covered in such a way the we point out a few parameters considered in determining their efficiency. Although evolution methods usually do not follow standards, their outcomes allow evaluation of the system's performance in training and the development tools' efficiency
 
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YorinoriMary.pdf (18.98 Mbytes)
Publishing Date
2021-07-29
 
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