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Doctoral Thesis
DOI
https://doi.org/10.11606/T.6.2016.tde-25072016-181335
Document
Author
Full name
Vitoria Kedy Cornetta
E-mail
Institute/School/College
Knowledge Area
Date of Defense
Published
São Paulo, 1991
Supervisor
Committee
Carvalho, Lourdes de Freitas
Farhat, Calil Kairalla
Favero, Manildo
Ibañez, Nelson
Tinoco, Aldo da Fonseca
Title in Portuguese
Comparação da força de trabalho em serviços de saúde
Keywords in Portuguese
Recursos Humanos
Serviços de Saúde
Abstract in Portuguese
A autora estuda a comparação da força de trabalho em serviços de saúde, visando o grau de satisfação e insatisfação dos profissionais de saúde, em dois municípios semi -rurais, sendo um de médio porte e outro de pequeno porte, um localizado na Grande São Paulo e outro no Estado de São Paulo. participaram do estudo, integrantes de seis categorias funcionais: médicos, enfermeiras, assistentes sociais, auxiliares de enfermagem, atendentes e serventes, que realizam suas atividades nas Unidades Básicas de Saúde, nos respectivos municípios. No estudo foi desenvolvido um histórico das principais políticas de saúde e de recursos humanos, no período de 1960 a 1990, apresentando as principais características da época, sua evolução no Brasil e no Estado de São Paulo. A seguir foram descritos os perfis dos municípios estudados e suas principais características. Foi abordada a metodologia utilizada na pesquisa bem como a análise, discussão e resultados obtidos através dos dados coletados junto aos profissionais de saúde. Dos resultados do estudo, as informações fornecidas permitiram verificar que os profissionais pesquisados salientaram vários fatores que podem contribuir e podem influenciar diretamente na obtenção da satisfação e insatisfação no trabalho. Pela frequência com que se manifestaram, observa-se a ordem de importância dada a esses fatores, que podem direcionar a uma política de recursos humanos satisfatória para melhoria do desempenho humano e da eficácia organizacional.
Title in English
Comparing the health services task-force
Keywords in English
Health Services
Human Resources
Abstract in English
With the purpose to get to know the level of health professionals sstisfaction and non-satisfaction, the Author carries out a study comparing the health services task-force of two medium- and small-sized semi-rural municipalities - one, located at the Great São Paulo; the other, at the State of São Paulo, Brazil. Six working categories took part in the study: physicians, nurses, social workers, auxiliary nurses, attendants and housekeepers who develop their activities along the mentioned municipalities. A historical development of the main health policies and human resources was undertaken within the study, covering the period from 1960 to 1990, presenting the main characteristics of the time, their evolution in Brazil, in general, and in the State of São Paulo, in particular. Following, the profiles of the municipalities under study, where described along with their main characteristics. The research methodology and the analysis, discussion and results, obtained through data collected along with the health profissionals, were approached to. From the data of the study, one can observe the various factors emphasized by the professionals searched out, which might contribute to and directly influence upon their level of satisfaction and non-satisfaction concerning their work. Through the frequency with which they manifested themselves, one can see the rank of importance attributed by them to these factors, which might direct one towards a satisfactory human resources policy aiming the improvement of human behaviour and the efficiency of the organization.
 
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Publishing Date
2016-07-25
 
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